Effective Date: July 1, 2026
At PlantCare, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our service, website, and mobile applications (collectively, the "Service").
By using PlantCare, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, please do not use our Service.
We collect different types of information to provide and improve our Service.
When you create an account and use PlantCare, you provide us with:
| Data Type | Examples | Purpose |
|---|---|---|
| Account Information | Name, email address, password (hashed) | Account creation, authentication, communication |
| Contact Information | Phone number | SMS reminder delivery (opt-in) |
| Plant Data | Plant names, types, species, care schedules, watering frequency, notes | Plant tracking and reminder services |
| Photos and Media | Plant photos, growth timeline images | Visual tracking and documentation |
| Profile Preferences | Time zone, notification preferences, language | Personalized service delivery |
| Payment Information | Payment method details (processed by Stripe) | Subscription billing |
Important Note on Payment Data:
We do NOT store your complete credit card numbers or CVV codes. All payment processing is securely handled by Stripe, our PCI-compliant payment processor. We only retain limited information such as the last 4 digits of your card and the card brand for your reference.
When you use our Service, we automatically collect certain technical and usage information:
We may receive information from third-party services you choose to connect with PlantCare:
We use the information we collect for the following purposes:
We do NOT sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your information in the following limited circumstances:
We share data with trusted service providers who help us operate PlantCare:
Stripe (Payment Processing):
Twilio (SMS Notifications):
Cloud Hosting Providers:
Analytics Providers:
We may disclose your information if required to do so by law or if we believe in good faith that such action is necessary to:
If PlantCare is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
We may share your information with third parties when you explicitly consent to such sharing (e.g., connecting with social media or sharing plant data with other users).
We Do NOT Sell Your Data:
PlantCare does not sell, rent, or trade your personal information to third-party marketers or advertisers. Your privacy is important to us.
We take the security of your personal information seriously and implement industry-standard measures to protect it:
While we implement strong security measures, you also play a role in protecting your account:
No system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You use the Service at your own risk.
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy:
Depending on your location, you may have certain rights regarding your personal information:
How to Exercise Your Rights:
To exercise any of these rights, please contact us at [email protected] or through your account settings. We will respond to your request within 30 days.
PlantCare uses cookies and similar tracking technologies to enhance your experience and analyze usage patterns.
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of the Service. Most browsers allow you to:
Our Service may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
PlantCare is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent.
If we discover that we have inadvertently collected data from a child under 13, we will delete that information immediately. If you believe we have collected data from a child under 13, please contact us at [email protected].
If you are located in the European Economic Area (EEA), the following additional rights and protections apply under the General Data Protection Regulation (GDPR):
We process your personal data under the following legal bases:
Your data may be transferred to and processed in countries outside the EEA, including the United States. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your data in accordance with GDPR requirements.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with your local data protection authority.
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:
To submit a CCPA request, contact us at [email protected] or call us (if applicable). We will verify your identity before processing your request and respond within 45 days.
By providing your phone number and opting in to SMS notifications, you consent to receive automated text messages related to plant care reminders. Message and data rates may apply. You can opt out at any time by:
We may send promotional emails about new features, tips, and offers. You can unsubscribe from marketing emails at any time by:
Note: Even if you opt out of marketing emails, we will still send you transactional emails related to your account (e.g., password resets, billing confirmations).
PlantCare operates globally, and your information may be transferred to, stored in, and processed in countries other than your own, including the United States. These countries may have different data protection laws than your jurisdiction.
By using PlantCare, you consent to the transfer of your information to the United States and other countries. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy and applicable laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by:
We encourage you to review this Privacy Policy periodically. Your continued use of the Service after the updated policy becomes effective constitutes your acceptance of the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
We will respond to your inquiry within 30 days.
By using PlantCare, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Thank you for trusting PlantCare with your plant care journey. We are committed to protecting your privacy and providing a secure, transparent service. 🌱